It is our wish that your stay be enjoyable and memorable. To help us provide you with the best possible service, please review the following policies and understand our need to abide by them. Call or email us with any questions you may have.
2:00 pm – 9:00 pm. Please notify us well in advance, if you anticipate a later arrival, or if you’d like an earlier arrival.
11:00 am Accommodations for later check outs are possible.
We offer convenient off street parking on our grounds adjacent to the Inn. To ensure a space for all of our guests, your parking space may be assigned at the time of your reservation.
We observe quiet hours at the Inn from 10 pm – 8 am. If you are coming in late or rising early, please be considerate of your fellow guests.
We allow guests to bring and consume adult beverages responsibly.
Guns and Weapons
We are a weapon-free zone. Please leave weapons locked and secured at home or in your vehicle.
As required by law and fire code, and for the safety and security of all of our guests, we are unable to allow the use of open flames such as candles, etc.
Every reservation we receive is important and special to us. We take great care in preparing for your arrival – from room preparation to creating a breakfast menu suited to your dietary needs. We sincerely appreciate each reservation we receive! It means we’ve committed to have your room ready and available upon your arrival.
While we understand that life isn’t always predictable and that plans change, we do request that you contact us no less than 72 hours prior to your check-in date to let us know of your changes. At that time, you will be charged a $30 cancellation fee. If you need to cancel within 72 hours you will be charged the full value of your reservation.
Reservations for holidays and/or three or more rooms and whole-house bookings have a 30-day cancellation policy.
We do recommend that you consider purchasing private trip insurance if an unforeseen event causing you to cancel would result in undue stress or discomfort for you.
The Nordic Pineapple is proud to offer a smoke-free environment. Smoking is not permitted in guest suites, indoor or outdoor public areas, nor anywhere on our grounds where it may impact other guests or pose a fire hazard. We will assess a $250 fee to your credit card for any violations of our no smoking policy and we reserve the right to ask you to leave the premises immediately. If the suite is damaged or requires an excessive amount of cleaning; an additional cleaning fee will be assessed to your credit card at a minimum hourly rate of $95/hour and any damages will be assessed the value of repair or replacement. Violation of this policy also violates Michigan State Law and you may subject to the cost of the fine. Our non-smoking policy includes all types of tobacco, as well as e-cigarettes, etc.
Wireless internet access is complimentary throughout the inn. We request that you refrain from large downloads and streaming as a courtesy to your fellow guests and the business function of the bed and breakfast. We are not responsible for service outages of this service including: provider maintenance, weather conditions or incompatibly with your electronic devises. Please do not use cell phones or other devices in areas that might disturb other guests.
The Nordic Pineapple welcomes children over the age of 2. All children must behave in a way as to not disturb the other guests, residents & business functions at the bed and breakfast. Children behaving inappropriately will be required to be removed to their suites. Children should never be left unattended on inn property. Injuries to children and damages to the bed and breakfast or other guests are the complete responsibility of the parent or adult. The bed and breakfast does not have high chairs, portable cribs or children’s menus.
For the safety of all our guests, pets are not permitted. There will be a $250 cleaning fee applied for guests bringing pets.
Photography & Outside Guests
We understand that our grounds and home are the perfect setting for your photographs and we would love to be a part of your special memories; we do ask that you notify us in advance so that we can ensure our overnight guest are aware and that no other functions or activities will interfere. To insure privacy, photographs of our guests are not permitted without their prior permission. Persons found to be on property taking personal photographs without permission or enjoying our facilities without being a guest, will be considered trespassers and will be asked to leave.
Please contact the bed and breakfast prior to arrival to arrange any special service items. Sometimes we can accommodate a last minute request but we would rather not risk your disappointment. It is best to plan ahead.
Motor homes, RV’s and trailers cannot be accommodated. No exercise equipment may be affixed to any room surface, door, casing or furniture.